IT Support Officer - IT Operations & Support (Infrastructure Management)

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Date: 2 Oct 2024

Location: Sepang, 10, MY, 64000

Company: Malaysia Airports Holdings Berhad

Job Description

POSITION GENERAL SUMMARY

  • To ensure the smoothness and efficiency of field devices for Device Security and work closely with IT Support Unit and Application Management for operation and maintenance purposes.

 

ESSENTIAL POSITION FUNCTIONS

  • To assist Executive in terms of operation and daily tasks for ACAM, CCTV, 3D IOT & VTS system.
  • To perform and follow-up second level troubleshooting of security system related to the incident and service requests covering Terminal 1 and Terminal 2 KLIA, Corporate Office and other airports.
  • To monitor preventive maintenance done according to schedule by IT Infrastructure, IT Support and other related parties.
  • To liaise with contractors and suppliers interms of services and goods delivery.
  • To assist in preparing Purchase Requisition Form for purchasing parts, equipment and other related services for ACAM, CCTV, 3D IOT & VTS.
  • To assist in managing inventories/spare parts for ACAM, CCTV, 3D IOT & VTS including disposal activities.
  • Other responsibilities as instructed by the superior

Key Challenges

  • Manages customers and top management’s expectations.
  • Work beyond area of control that contributes to overall device performance.

Skills

  • Good analytical abilities.
  • Familiar with various network testers.

Relevant Industries

EXTERNAL

  • At least 3 Principals
  • CGPA > 2.8

Education

EXTERNAL

  • Diploma preferably with specialization in Computer Science / Electrical / Electronics / IT related discipline. or equivalent.

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 9 October 2024.
Only the shortlisted will be notified.


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