Manager - Client Office Kota Kinabalu (Liaison /Stakeholder Relations) @ Contract (Kota Kinabalu, 12, MY, PND-062)

Job Description

POSITION GENERAL SUMMARY

Establish effective communication channel with key stakeholders through engagement and liaisions.

ESSENTIAL POSITION FUNCTIONS

To coordinate and review operational requirements and design involving airport projects with Airport Standard's Planning & Development and CAAM.
To ensure all operational requirement of IT, Landside, Terminal and Airside are captured prior to the implementation.
Ensuring stakeholder management plans are in line with the overall marketing and brand strategy of KKIA. Also monitor the progress, measure success and adapt plans in response to results, feedback ad intelligence
Develop and maintain MAHB's corporate image and identity which includes the use of logos and signage

Key Challenges

Ensuring a consistently positive relations with numerous stakeholders especiality IT related

Skills

Confident in delivering multi-channel meetings, forums and have excellent communication skills
Good writing skills necessary for supporting business and regulatory evaluations, reporting submission to high level authorities
Able to challenge views and perspectives while securing buy-in
have a very good rapport with IT, AVSEC, AFRS and other governace department

Relevant Industries

Degree with minimum 5 years relevant experience.

Education

Degree in Business Administration (BBA)/ Law(LLB)/ Economics/ Public Administration or equivalent

Additional Information

Open for Malaysian citizen only.
Please be reminded that only online application will be entertained.
Applications should reach us no later than 7 July 2026
Only shortlisted candidates will be notified

Admin/Operations Assistant - Terminal Operations (Facilities Management/Operations) (Sepang, 10, MY, MAS-105)

Job Description

POSITION GENERAL SUMMARY

To ensure the smooth and efficient operations of the respective area and to ensure that all facilities are serviceable and well maintained. To perform administration work as required

ESSENTIAL POSITION FUNCTIONS

To attend briefing.
To inspect and ensure all facilities at the work place are serviceable. To report immediately to Supervisor on faulty equipments and record details in the log-book.
Carry out regular inspections on all airports facilities in the MTB/CP/SAT and reports back to DE/Terminal Manager.
Monitor day to day activities in the Terminal Building such as filming, promotions etc.
Monitor the movement of the VVIP to unsure smooth flow and to assist when necessary.
Monitor the performance of the contractors and reports back to Terminal Manager on any irregularities found.
To assist customers who need assistant.
To coordinate with AOCC on the overall status of the airports.
To follow the directives from Terminal Manager on administration and operation matters from time to time.

Key Challenges

Ensure that the services provided are exceeding passenger expectation

Skills

Able to work in group, follow instructions, friendly and enjoy meeting people
Good proficiency in Bahasa Malaysia and English

Relevant Industries

Academic Level: Open to candidates with SPM / SPMV / STPM / STAM or Matriculation certificates.

Fields of Interest: While all backgrounds are welcome, those with basic knowledge in Transport/Logistics, Safety & Health, Environmental Management, or Contract Management will find the role highly relevant.

Language Proficiency: Ability to communicate clearly in Bahasa Malaysia and basic English to assist diverse airport customers.

Work Experience: Candidates with 2–3 years of experience in operations, facilities maintenance, or service-related fields (such as aviation, landscaping, or safety) are preferred.

Education

Sijil Pelajaran Malaysia with:
- Credit in Bahasa Melayu
- Passed in English
- Passed in Mathematics

Sijil Pelajaran Malaysia Vokasional:
- Credit in Bahasa Melayu (Code 1104)
- PNGKA: >2.5

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 8 July 2026.

Only the shortlisted applicants will be notified.

Technician - Transportation (PBB Operations - Shift) MA SEPANG (Sepang, 10, MY, MAS-271)

Job Description

POSITION GENERAL SUMMARY

Responsible on the operation and maintenance of the PBB System and ensure the maintenance done are according to the specified standards and quality.

ESSENTIAL POSITION FUNCTIONS

Inspect and carry out maintenance works according the instruction and standard given.
Assist the Technical Officer in the planning, managing and up-dating the maintenance and repair standard manuals and supervision of the work done by the contractor.
Assist technical assistant for the corrective maintenance and improvement projects for passenger loading bridges(PLB), visual docking guidance system(VDGS), pre conditioned air (PCA)and ground power unit (GPU).
Carry out all modification / improvement work timely and effectively.
Provide feedback to technical assistant on upgrading and modification works required.
Provide information to technical assistant on the performance of facilities recommendation to solve problem.
Carry out all work according to procedures in ISO documentation.
Utilize of SAP system for maintenance.
Provide information to technical assistant on purchasing of spare parts, other consumable item and tools required to perform maintenance.
To follow instructions from superior from time to time

Key Challenges

Adapts quickly and effectively to change, different people and situation, and shifts priorities to accommodate changing job demands.

Skills

Team player.
Good communication skill.
Able to work with minimum supervision.

Relevant Industries

Qualifications & Experience

Fresh Graduates with a Diploma in Mechatronics / Mechanical / Electrical / Electronic / Technical Engineering are encouraged to apply.
1 to 3 years of relevant working experience for Sijil Kemahiran Malaysia (Level 2).
5 Years of relevant working experience for Sijil Pelajaran Malaysia or Sijil Pelajaran Malaysia Vokasional holder.

Education

Diploma in Mechatronics / Mechanical / Electrical / Electronic / Technical Engineering.
Sijil Pelajaran Malaysia / Sijil Pelajaran Malaysia Vokasional / Sijil Tinggi Persekolahan Malaysia with Sijil Kemahiran Malaysia (Level 2).
Sijil Pelajaran Malaysia or Sijil Pelajaran Malaysia Vokasional.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 2 July 2026.

Only the shortlisted applicants will be notified.

Technician - Engineering (BHS Maintenance) (Sepang, 10, MY, MAS-293)

Job Description

POSITION GENERAL SUMMARY

Execute timely the maintenance works and ensuring the works done are accordingly to the specified maintenance standards, best practices and quality so as to ensure the serviceability and reliability of facilities as well as operational efficiency and cost optimization.

ESSENTIAL POSITION FUNCTIONS

Execute timely the operation and maintenance to ensure highest level of system availability and reliability.
Abide by Companys policies, procedures, guidelines, local/international regulations and legislations, quality management system, EMS, OHSAS and any other certifications.
Maintain data and information accurately for reporting on the assigned airport systems and facilities.
Keep abreast of new technology in order to properly plan for future enhancement and efficiency improvement of the assigned airport system and facilities.
Participation on the special projects in order to ensure the assigned airport system and facilities requirements are properly addressed.
Assist trouble shooting efficiently and timely during any system crisis and emergency situation.
Participation on the project and contract management.
Maintain technical data and inputs for continuous improvement action.

Key Challenges

Entry operation and maintenance data timely.
Optimum usage of the available resources for operation and maintenance activities.
Fully utilize IT tools i.e. SAP, CMMS.
Keeps abreast with the latest technology and best practices in the industries.

Skills

Good leadership skill
Good communication skill
Strong interpersonal skill
Result oriented
Able to work independently with minimum supervision
Sound knowledge in write technical report knowledge of analysis tools and SAP system
Proficient in Bahasa Malaysia and English
Computer literate

Relevant Industries

Qualifications & Experience

Fresh Graduates with a Diploma in Mechatronics / Mechanical / Electrical / Electronic / Technical Engineering are encouraged to apply.
1 to 3 years of relevant working experience for Sijil Kemahiran Malaysia (Level 2) holder.
5 Years of relevant working experience for Sijil Pelajaran Malaysia or Sijil Pelajaran Malaysia Vokasional holder.

Education

Diploma in Mechatronics / Mechanical / Electrical / Electronic / Technical Engineering.
Sijil Pelajaran Malaysia / Sijil Pelajaran Malaysia Vokasional / Sijil Tinggi Persekolahan Malaysia with Sijil Kemahiran Malaysia (Level 2).
Sijil Pelajaran Malaysia or Sijil Pelajaran Malaysia Vokasional.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 8 July 2026.

Only the shortlisted applicants will be notified.

Manager - Quality Management (MA SEPANG) (Sepang, 10, MY, MAS-410)

Job Description

POSITION GENERAL SUMMARY

Manage the operational needs of Quality Management roles for MA Sepang. The position is responsible for maintaining Quality Assurance, Quality Management and compliance support at all levels.

ESSENTIAL POSITION FUNCTIONS

QUALITY MANAGEMENT

To provide guidance, advisory and technical support on standards and recommended practices as required by the Malaysian Standard (MS), International Organization for Standardization (ISO) or British Standard (BS) and legal or other requirements to airport and non-airport business

STAKEHOLDER RELATIONSHIP MANAGEMENT

Maintain a good rapport and liaison with internal and external parties such as other heads and internal divisions at Group level i.e HR, procurement and finance to ensure the overall airport performance tracking can be done accurately and in accordance to their requirement.

REPORT, MONITOR,ANALYSE AND EVALUATION

Monitor and track implementation of SHE legal compliance thru periodical evaluation of compliance

LEADERSHIP

Champion leadership development in the Quality Management unit, creating environment for leadership growth, among promising personnel. Develop potential leaders via higher roles and responsibilities, multi skilling, on job training, attending conferences/seminar or attending relevant functional and management training programs.
Responsible for talent development to ensure talent retention.

Key Challenges

Getting inputs from all divisions under MA Sepang to update monthly performance tracking
Communicate clearly on KPI process and cascading to all divisions.

Skills

Possess good interpersonal and communication skills to communicate clearly and effectively in both written and verbal, to employees of all level.
Possess good analytical and communication skills, leadership skills and implementation driven in meeting the Human Resource and Administration needs in providing best services to all employees.
Able to interact and work with individuals at different levels within the organization in order to ensure things are done within timeframes and allocated resources.
Meticulous, detailed, well-organized, able to work independently, willing to learn and take on added responsibilities.
Good knowledge and understanding of the company’s Terms & Conditions of Executive and Collective Agreement.

Education

Degree/Diploma/Certificate in the related discipline with CGPA min 3.0
Master’s Degree would be an added advantage.

Relevant Industries

External

Degree with minimum 5 years relevant experience.
A minimum of 5 years’ experience in Airport Operations

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 6 July 2026.

Only the shortlisted citizens will be notified.

Manager - Operation Analytics & Planning (Sepang, 10, MY, MAS-624)

Job Description

POSITION GENERAL SUMMARY

Lead the establishment and day-to-day operations of the Ops Planning & Analytics (OPPA) unit, driving data-informed capacity planning and analysis to support evidence-based operational decisions across KLIA.

ESSENTIAL POSITION FUNCTIONS

Lead the development and continuous improvement of OPPA's planning frameworks, analytical models, and reporting infrastructure.
Oversee capacity vs. demand analysis across terminal operational areas including check-in, screening, gates, and baggage.
Drive dynamic manpower deployment planning in coordination with respective operations leads and HC.
Establish and maintain the operational performance and analytic dashboards and reporting cycles.
Manage and mentor OPPA team members, building unit capability over time.
Serve as primary interface between OPPA and senior operations leadership, translating analytical findings into decision-ready recommendations.
Coordinate with relevant stakeholders on on data access, pipeline development, and system integration.
Support preparation of management decks, briefing materials, and strategic updates for management.
Lead benchmarking exercises and best practice adoption from comparable airports.
Monitor implementation of planning recommendations and track outcomes.

Key Challenges

Building unit credibility and analytical infrastructure from siloed working and legacy systems.
Navigating cross-functional dependencies to obtain timely, reliable operations data.
Translating complex analytical outputs into operationally actionable insights for non-technical stakeholders.

Skills

Strong analytical and structured problem-solving skills
Able to translate large and provide data insights into actionable operational recommendations
Clear communicator, written and verbal and able to act on initiative , proactively engage with mulitiple stakeholders to deliver projects.
Comfortable working in ambiguous, build-from-scratch environments.
Self-directed with strong planning and organising discipline.

Relevant Industries

Bachelor’s Degree with 5 years relevant working experience.
Good knowledge in all aspect of Airport Operations and familiar with Annex 9, Annex 14 and other airport regulations.
Proficiency in data analytics tools (e.g. Python, SQL, Power BI, Tableau) is an advantage.

Education

Bachelor’s Degree in Engineering, Computer Science, Business Analytics, Statistics, Data Science, Operations Management, Economics, or equivalent.
Experience in the Airport or Industrial Logistics sector will be an added advantage.
Minimum CGPA requirement: 3.00.

Unique Requirement

Proficiency in SQL, Python - Basic Modeling, Power BI/Tableau for Visualisation or equivalent as basic hardfloors, familiarity with data pipeline tools is an advantage

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 7 Juy 2026.
Only the shortlisted will be notified.

Driver-Runway Sweeper - Operations (Duty Operations) MASB @ KCH (Kuching, 13, MY, MSB-125)

Job Description

POSITION GENERAL SUMMARY

To ensure airside area are free from Foreign Object Debris (FOD) at all time.

ESSENTIAL POSITION FUNCTIONS

Able to drive with care and efficient
Ensure vehicles are in good condition at all time
Ensure apron; taxiway and runway is free from FOD for safe flight operations with regular cleaning using sweeper
Assist trolley handlers when required especially during peak period
Ensure safe and smooth flight operations

Key Challenges

To achieve the given KPI.
To perform other duties in accordance to current directive.

Skills

Committed and able to work with minimum supervision

Relevant Industries

Minimum 1-2 year relevant working experience

Education

SPM with pass in Bahasa Melayu
Possess valid driving license Class D,E or GDL

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 5 July 2026
Only shortlisted candidates will be notified.

Information Assistant - Operations (Duty Operations & Flight Operation- Information) MASB @ SDK (Sandakan, 12, MY, MSB-169)

Job Description

POSITION GENERAL SUMMARY

Provide efficient and quality service to all customers and assist Duty Officer in ensuring that all airport activities are conducted smoothly and effectively.

ESSENTIAL POSITION FUNCTIONS

To ensure quality services as a professional front-liner.
To supervise and evaluate subordinate performance (If applicable).
To prepare duty roster for shift Staff (if applicable).
To prepare and ensure an effective on-the-job training for subordinates at all times (If applicable).
To ensure the announcement are clear and precise.
To get latest and accurate information on flight data.
To provide customers with the latest and accurate information on flight information.
To answer all calls within 3 rings, answer politely and professionally.
To carry out any directives given by airport higher authority.

Key Challenges

Ensure quality services as a professional front-liner

Skills

Able to work independently with minimum supervision
Possess good communication and interpersonal skills
Customer service oriented with pleasant personality
Good in both written and spoken English and Bahasa Malaysia
Must be computer literate

Relevant Industries

Preferable with minimum 1 year relevant working experience

Education

SPM/STPM or equivalent with Credit in Bahasa, Pass in English and Mathematics

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 8 July 2026
Only shortlisted candidates will be notified.