Secretary (Sepang, 10, MY, KMP-040)

Job Description

POSITION GENERAL SUMMARY

Provide personal administrative support to management and the company by conducting and organizing administrative duties and and other activities.

ESSENTIAL POSITION FUNCTIONS

Arrange, schedule and organize the appointments and meetings of Senior General Manager / General Manager.
Attend and screen all incoming and outgoing phone calls of the Senior General Manager / General Manager.
Prepare write ups and presentation slides as and when required.
To set up and maintain appropriate and effective filing system for all documents.
Liaise with internal staff of other division and department on all administrative matters.
Managing the travelling processes for Senior General Manager / General Manager and other personnel within Department / Division
To perform other clerical tasks for other units as instructed from time to time
Record minutes of the division meeting as and when required.
To assist in day-to-day running of the administration function of the division.
Any other duties assigned by the Management by time to time.
Maintain strict confidentiality and interact professionally with all levels of management, staff and business associates.

Key Challenges

Multitasking at all times
Adherence to deadlines
Screening parties requesting for meetings/ teleconversations from the Senior General Manager / General Manager

Skills

Customer service oriented with pleasant personality
Fluent with both written and spoken English and Bahasa
Having pleasant personality and able to communicate effectively with all level of personnel.
Preferably possess working knowledge in SAP System.
Able to work independently with minimum supervision.
Well-organized and detail oriented person.
Must be computer literate preferably Microsoft Office and SAP System.

Relevant Industries

Diploma with at least 2 years relevant working experience

Education

Diploma (CGPA > 2.8) in Secretarial Science / Office Management or equivalent

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 26 March 2026.

Only the shortlisted candidate will be notified.

Driver-Runway Sweeper - Operations (Duty Operations) MASB @ KCH (Kuching, 13, MY, MSB-125)

Job Description

POSITION GENERAL SUMMARY

To ensure airside area are free from Foreign Object Debris (FOD) at all time.

ESSENTIAL POSITION FUNCTIONS

Able to drive with care and efficient
Ensure vehicles are in good condition at all time
Ensure apron; taxiway and runway is free from FOD for safe flight operations with regular cleaning using sweeper
Assist trolley handlers when required especially during peak period
Ensure safe and smooth flight operations

Key Challenges

To achieve the given KPI.
To perform other duties in accordance to current directive.

Skills

Committed and able to work with minimum supervision

Relevant Industries

Minimum 1-2 year relevant working experience

Education

SPM with pass in Bahasa Melayu
Possess valid driving license Class D,E or GDL

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 15 May 2026
Only shortlisted candidates will be notified.

Senior Operations Officer - Operations (Duty Operations) MASB @ Langkawi (Langkawi, 02, MY, MSB-025)

Job Description

POSITION GENERAL SUMMARY

Manage the operations of the airport according to policies, procedures and regulatory requirements to ensure a safe, secure and comfortable
environment for airport users

ESSENTIAL POSITION FUNCTIONS

Manage all personnel working in his/her shift to ensure efficiency of operations.
Monitoring facilities serviceability and ensure fault are rectified
Monitor cleaning to ensure contractor meets standard set.
Ensure departure and arrival formalities meet standard set
Attend to complaints by customers and air travelers
Attend to VVIP movement and vendor and give necessary assistance
Liaise with other agencies to ensure smooth running of airport
Represent Airport Manager in case emergency develop until relieved. Send necessary report to AOC, MASB HQ as directed by Airport Manager.
Ensure concessionaires provide quality services and follow operations hours specified.
Monitor the punch card and prepare report.
To carry out directives given by Airport higher authority.

Key Challenges

Complying with DCA and ICAO requirements (SARPs)
Fulfilling airlines or aircraft operator’s requirements and demands.
Political influences
Liaising with Govt agencies, stakeholders, passengers and airport users.
Implementation of approved budget, MASB/MAHB Policies and Procedures.
Coordinating and facilitating the passengers, aircraft and cargo movements.

Skills

Able to work independently with minimum supervision
Possess good communication and interpersonal skills
Customer service oriented with pleasant personality
Good in both written and spoken Bahasa Malaysia and English
Preferably possess working knowledge in SAP
Must be computer literate

Relevant Industries

Diploma with a minimum of 3 years relevant working experience

Education

Diploma in any discipline preferably in Engineering/ Management/ Transportation/ Airport Management

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 18 May 2026
Only shortlisted candidates will be notified.

Manager - Finance (COE - Direct & Indirect Tax Management) (Sepang, 10, MY, FIN-019)

Job Description

POSITION GENERAL SUMMARY

Lead and manage the tax function within the Finance Centre of Excellence (COE), encompassing both direct and indirect taxation. The role focuses on ensuring full compliance with tax laws and regulations, providing strategic tax advisory support to business units, and driving tax efficiency across the Group. The incumbent will also act as a key liaison with tax authorities, external advisors, and internal stakeholders to strengthen tax governance, mitigate risks, and support business growth through sound tax planning.

ESSENTIAL POSITION FUNCTIONS

1. Tax Compliance and Reporting

Oversee accurate and timely filing of all tax returns (corporate income tax, SST, withholding tax, and other relevant taxes).
Review tax computations, deferred tax, and tax provisions for financial reporting and audit purposes.
Ensure Group-wide compliance with all statutory requirements and internal tax policies.
Ensure Group compliance to the Global Minimum Tax (GMT) and Cross border Country reporting (CbCr).
Manage tax audits, investigations, and correspondence with tax authorities.

2. Tax Advisory and Planning

Provide strategic tax advice on business transactions, projects, and restructuring activities.
Evaluate and implement tax incentives, exemptions, and deductions to optimize the Group’s tax position.
Conduct technical analysis on new laws and public rulings; assess their business impact and develop response strategies.

3. Transfer Pricing and Cross-Border Matters

Oversee the preparation of transfer pricing documentation in compliance with Malaysian and OECD guidelines.
Support intercompany pricing arrangements and ensure alignment with Group policy.
Management of intercompany transactions and policies (covers outside and local country).
Support on cross-border tax implications and treaty-related matters.

4. Governance, Policy, and Risk Management

Strengthen tax governance (all contracts, agreements, and etc.) through continuous improvement of internal controls, policies, and reporting processes.
Formulation of appropriate tax policy and application across the Group.
Maintain up-to-date tax risk registers and support internal audit reviews of tax compliance.
Ensure proper documentation and evidence retention for tax positions and filings.

5. Stakeholder Engagement

Partner with Finance, Legal, Operations, and other departments to align tax strategy with business objectives.
Liaise with external consultants, auditors, and tax authorities on complex or technical issues.
Communicate clearly with non-tax stakeholders to build an understanding of tax implications in decision-making.

6. Leadership and Capability Building

Manage and mentor a team of tax professionals within the COE.
Build tax awareness and knowledge across Finance and business teams through training and communication.
Foster a culture of integrity, accountability, and continuous improvement within the team.

Key Challenges

Keeping abreast of frequent changes in tax legislation and interpreting their business impact.
Managing complex tax exposures arising from multi-entity, cross-border, and project-based operations.
Driving automation and efficiency in tax reporting while maintaining compliance accuracy.
Building strong tax awareness across non-finance functions.

Skills

Strong technical knowledge of direct and indirect taxes, including Income Tax Act, SST, and Transfer Pricing Guidelines.
Proficiency in tax accounting, deferred tax, and financial reporting standards.
Good understanding of ERP (SAP).
Analytical, problem-solving, and decision-making skills.
Strong communication and presentation abilities.
Leadership, mentoring, and stakeholder management.

Manager - Commercial (Food & Beverage) (Sepang, 10, MY, CML-133)

Manager - Commercial (Performance Management)

POSITION GENERAL SUMMARY

Performance management is the primary engine for airport commercial revenue growth, serving as the bridge between high-level financial strategy and floor-level execution. Within the airport ecosystem, achieving "Retail Excellence" across the portfolio—encompassing Retail, F&B, and Services—requires a transition from passive oversight to active performance engineering. The Manager is the linchpin of this mandate, tasked with cultivating a culture of high accountability where tenant success is mathematically linked to the airport’s financial health.
The manager is expected to assist the unit in driving revenue growth and retail excellence across MAHB airport portfolio. You will lead the daily execution of our Performance Management (PM) framework, ensuring every tenant meets their KPIs through rigorous monitoring, accurate reporting, and tactical interventions. The role ensures effective performance management processes are in place, providing insights to support leasing, strategy, and revenue teams while engaging tenants to drive sales, service quality, and long-term business sustainability.

ESSENTIAL POSITION FUNCTIONS

Strategy & Framework Development

Develop and maintain performance management frameworks and to track tenant and category performance
Provide input into category strategy and space planning based on performance outcomes.
Implement initiatives that support underperforming rental-only (MAG-based) tenants to achieve the level of performance required for royalty contribution. And to ensure sales growth is aligned with passenger growth, strengthening income per passenger and commercial sustainability.

Monitoring & Evaluation

Monitor concessionaire sales, royalty contributions, and income per passenger against agreed targets
Track performance across airports to highlight risks, growth potential, and sustainability issues.
Identify underperforming tenants/categories and recommend corrective actions.
Performance Reporting & Data Analysis: This includes validating complex retail sales datasets to ensure reliability, conducting in-depth analysis to identify risks, and flagging underperforming units.

Stakeholder Engagement

Tenant Accountability & 3S Compliance: The manager is accountable for enforcing contractual compliance regarding sales performance and operational standards. Conducting periodic floor walks to enforce contractual compliance regarding Stocks, Staff, and Service (3S) to ensure that every tenant maximises their commercial footprint.
Conduct regular off-site review sessions with tenants to discuss performance results and improvement plans
Collaborate with Leasing, Strategy, Contract Management, and Analytics teams to coordinate interventions.
Preparation of Board/Management papers, dashboards, reports and presentations on tenants' performance and intervention outcomes.

Continuous Improvement

Recommend initiatives to enhance tenant productivity, royalty contribution, and overall revenue growth
Benchmark against peer airports and industry standards to strengthen competitiveness.
Promote a performance-driven culture across the commercial portfolio, ensuring sustainable business growth
Digitalisation Support: Support the Senior Manager in championing digitalisation initiatives (e.g., CRM and automated performance monitoring) by ensuring data clarity and integrity at the operational level

Key Challenges

Different collection method and credit strategies to be implemented to commercial debtors of different credit ratings in order to ensure payment and decrease in bad debt.
Effective communication with Finance and among Commercial units to ensure seamless credit monitoring and follow up actions.
Addressing disputes raised by commercial debtors either due to deferment of commencement date, double billing, request for rental reduction or discrepancy in sales figures, which lead to non-payment.

Skills

Good knowledge of retail, F&B, and commercial performance drivers
Strategic Planning: Ability to identify and plan revenue upside opportunity by analysing tenants' business models and creating value-added opportunities.
Analytical Application: Strong knowledge of business analytics and the ability to use KPIs to identify root causes of underperformance
Key Account Management: Track record of developing, implementing, and monitoring key retailers, focusing on measurable operational changes.
Data Proficiency & Reporting: Highly proficient in data visualisation and reporting tools (e.g., Power BI) to ensure the accuracy of performance metrics. Proficiency in producing and customising standardised commercial reports and ready dashboards using relevant data visualisation tools for presentation to management.
Cross-Functional Coordination & Conflict Resolution: Experience coordinating and influencing internal operational teams (e.g., Terminal, Commercial Reps, internal stakeholders etc) to resolve tenant issues that act as barriers to sales growth.
Store Management & 3S Framework: Proven ability to conduct physical operational audits and provide real-time coaching to tenants on Stocks, Staff, and Service (3S) standards. Strong practical understanding of day-to-day tenant sales drivers (e.g., promotional effectiveness, staffing levels & conduct, and visual merchandising) and how they impact immediate commercial performance (eg: sales per spend and revenue per square meter).
Flair Communication Skills: Proficiency in Bahasa Malaysia and English. Ability to convey complex information simply, good interpersonal skills, excellent presentation skills, ability to produce comprehensive and clear management papers and reports.

Education

Bachelor's Degree Certificate preferably in Business Administration and/or in any related discipline.
Master Degree would be an added advantage

Relevant Industries

Minimum of 5 years’ experience in Retail & Consumer industry, property management, Hospitality & F&B or related industries.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 15 May 2026.

Only the shortlisted candidate will be notified.

Senior Executive - Commercial (Business Reporting & Analytics - Others) (Sepang, 10, MY, CML-034)

Job Description

POSITION GENERAL SUMMARY

To execute development and system enhancement within Commercial and to assist in communication and enforcement of system requirements to tenants and other Commercial’s staff.
Responsible to supervise project implementation and accuracy of data from existing and newly developed or enhanced system.

ESSENTIAL POSITION FUNCTIONS

To do close monitoring on sales report as to ensure the accuracy of data
To ensure timely compilation and submission of sales reports to all users
To ensure sales settlement are performed on timely
To communicate to tenants on Point-Of-Sale (POS) system requirements
To attend all issues pertaining to tenants system request
To conduct periodical audit for Commercial Business System at tenant premises
To provide input in development of new system under Commercial Business
To involve in user testing and ensure all requirement are meet accordingly
To assist in training arrangement for Commercial and Airport’s staff
To coordinate tenant briefing on system requirement s and report submission
To complete processing all POS vendor’s invoices
To provide effective monitoring report and explanation of POS variance on POS OPEX
To verify on creation and termination of POS contract
To assist in completing AOP to SAP Flexi RE successful sales data transfer
To ensure 100% billing of POS recoupment and minimize usage of OPEX
Preparation of yearly POS Recoupment & OPEX Budget

Key Challenges

To enforce system requirements and maintain good communication with tenants.
Obtain buy-in from tenants on requirements for integration of system and reporting of accurate sales data

Skills

Computer literate and knowledge in using computer software applications such as SAP, Microsoft Office, Lotus Notes, Web Browser, etc.
Self-starter with good organization, methodical, multitasking skills with passion to deliver quality work while meeting tight deadlines.
Able to work well with others as a team and possess good interpersonal, coordination and communication skills.
Possess good command of Bahasa Malaysia and English-spoken and written.
Possess Strong Leadership with High Level of Integrity.
Good knowledge of POS and other applicable systems.
Able to enforce system requirement to tenants
Must be a team player and highly dynamic with Commercial environment.

Education

External

Degree preferably Computer Science/Information Technology/Business Administration/Business Studies/Finance/Accounting Administration / Information Technology or equivalent

Relevant Industries

External

Degree with CGPA > 3.0 and minimum 3 years relevant experience.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 19 May 2026.

Only the shortlisted candidate will be notified.

Senior Manager - Land Planning & Business Development (Sepang, 10, MY, KSB-009)

Job Description

POSITION GENERAL SUMMARY

The Senior Manager, Land Planning & Business Development is a dual-track leadership role responsible for safeguarding and optimizing Malaysia Airports’ extensive land bank. You will lead the strategic masterplanning and land administration efforts while driving business development initiatives to unlock real estate value, particularly in large-scale mixed-use and industrial developments (e.g., KLIA Aeropolis).

ESSENTIAL POSITION FUNCTION

Strategic Land Planning & Masterplanning

Oversee the conceptualization and implementation of urban design guidelines, land use plans, infrastructure plans and masterplans for mid-to-large scale real estate projects.
Lead development feasibility assessments.
Ensure all development plans align with aviation requirements and long-term commercial goals, with a focus on integrated industrial and mixed-use components.
Manage zoning, density, and land-use conversions to maximize the development potential of airport lands.
Promote and implement best practices and technology in pre-development planning.

Land Administration & Regulatory Compliance

Serve as the subject matter expert on the National Land Code (NLC) and other relevant state/federal land enactments.
Lead on land related initiatives such as land titles registration, renewals, subdivisions, and amalgamation processes.
Ensure projects comply with town planning regulations and environmental guidelines

Strategic Stakeholder Management

Act as the primary liaison with high-level government and regulatory bodies, including:
- Federal Lands Commissioner (PTP)
- State Land Offices (PTG/PDT) and Local Councils (PBT)
- Relevant Ministries (MOT, KPKT) and specialized agencies (PLANMalaysia).
Negotiate and secure approvals for land related matters, development orders, and gazettement processes.

Business Development

Identify and evaluate market opportunities for real estate growth within the airport ecosystem.
Develop business cases and feasibility studies for industrial parks and commercial hubs.
Collaborate with joint venture partners and third-party developers to execute land-lease or sublease agreements and joint venture agreements.

Key Challenges

To identify appropriate and opportunistic development ventures in view of competing large scale township development and regional attraction for investors FDI.
To secure quality investors to participate in the proposed development; to balance the investors requirement and Company's interest.
To obtain Company’s agreements in pursuing the business opportunities by presenting convincing feasibility and financial studies of the recommended initiatives.

Skills

Technical Expertise: Deep familiarity with the National Land Code and Malaysian land law.
- Comprehensive understanding of the Town and Country Planning Act 1976 (Act 172).
- Experience in the end-to-end development process (from land conversion to CCC
Business Acumen: Strong grasp of real estate/land economics to ensure project bankability.
Stakeholder Skills: Exceptional negotiation and "government relations" skills; ability to navigate complex bureaucratic processes with diplomacy and persistence.
Language: Fluency in Bahasa Malaysia and English is essential for high-level stakeholder engagement.

Education

Bachelor’s Degree in Town Planning, Real Estate Management, Land Administration, or a related field.

Relevant Industries

External

Experience: 13+ years of experience in land matters and masterplanning, with a proven track record in managing mid to large-scale mixed developments or industrial parks.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 19 May 2026.

Only the shortlisted candidate will be notified.

Admin/Operations Officer - Airside Services (Operations & Enforcement Klia2) (Sepang, 10, MY, MAS-506)

Job Description

POSITION GENERAL FUNCTIONS

Conducting aerodrome inspection & enforcement activities within the airside boundary in ensuring the compliance to the local and international standards and recommended practices.

ESSENTIAL POSITION FUNCTIONS

To coordinate and facilitate activities related to operations and enforcement.
Responsible to lead the shift in the absence of the Duty Executive upon instructed by the Duty Executive.
To ensure all facilities are in good serviceable condition and the aircraft maneuvering areas are safe for flight operations.
To handle on site communication and coordination with other operations unit within Malaysia Airports, particularly the Airport Operations Control Centre (AOCC), Engineering Division, and Flight Operations Management (FOM).
To handle daily on site communication and coordination with relevant parties (relevant stakeholders) for smooth airside operations
To prepare Notice to Airmen NOTAM for all scheduled and unscheduled activities, including maintenance work, operational changes, and area closures within the
aerodrome, ensuring accurate and timely dissemination of information to all relevant stakeholders.
Monitor and ensure that the apron is clean from Foreign Object Debris (FODs) and close the area if hazards exist.
To prepare preliminary investigation report during an accident/incident that is non-related to aircraft and ensuring that safety officers collect relevant data.
To report any facility defects and filling fault dockets as well as ensuring that the faults are rectified for operational use.
To ensure that operational equipments (vehicles, Trunk Radio, Very High Frequency radio, mobilephones) are in good condition and sufficient according to the equipment inventory list.
To ensure the checklist and other record have been filled and keep in the designated storage/filing system.
To prepare monthly duty roster for shift operations
To manage collections of Temporary Airside Vehicle Permit and Follow Me escort services.
To report any hazard and non compliances in Airside area.
To check & ensure all Airside drivers has a valid Airside Driving Permit (ADP)
To check & ensure all vehicles has a valid Airside Vehicles Permits (AVP)
To check the validity of vehicles with temporary permits and to ensure offloading of goods are at the correct loading bays.
To ensure that the Airside drivers operating the right category of vehicle/equipment.
To ensure that Airside users comply to SOP when operating their vehicles/equipment.
To check on the roadworthiness of all vehicles and equipment in Airside
Responsible for ensuring the effective management of FODs, as well as the orderly parking of airside vehicles and equipment.
Responsible for enforcing rules and regulations for maintenance and project contractors during ongoing work, ensuring compliance with both local and international standards.
To manage willdife presence as per outline in the SOP and guidelines.
Obligated to meet the qualifications of a Competent Runway Inspector (CRI), MACA, and any other applicable regulatory requirements.

Key Challenges

Well verse of local and international aviation standards and airside rules & regulations

Skills

Able to work in minimum supervision
Fast learner.
Good in writing & communication ( English & Malay)
Possess driving licence (D) and able to handle manual transmission vehicle.
Strong Leadership and communication Skill
Proficiency in English and Bahasa Malaysia
Computer Literate
Required skills: Radiotelephony Communication Skill, Supervisory Skill, airside operations knowledge & able to operate manual transmission vehicle.
Energetic & Self Motivated.
Willingness to perform a variety of jobs as requested.
Good Proofreading skills.
Takes initiative and can start/complete tasks with basic direction.
Ability to learn & follow instructions.

Relevant Industries

Qualifications & Experience

Diploma Holder with 2–3 years of experience in Aviation/Airport Management, Transport/Operations, Zoology (Entomology/Ornithology), Safety and Health Management, Environmental Management, Landscaping Management, Contract Management, or equivalent are highly encouraged to apply.
Fresh graduates with a strong desire to learn and a relevant Diploma are also highly encouraged to apply.

Additional Requirement

Strong interpersonal and communication skills with a track record of effective leadership.
Valid Class D driver’s license; must be confident and capable of driving manual vehicles.
Perfect vision required (no color blindness or visual impairments) to ensure operational safety.

Education

Academic Certification: Diploma Holder ONLY
Preferred Fields: Aviation/Airport Management, Transport/Operations, Zoology (Entomology/Ornithology), Safety and Health Management, Environmental Management, Landscaping Management, Contract Management, or equivalent is highly preferred.
Grade Requirement: Minimum CGPA of 2.80.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 21 May 2026.

Only the shortlisted citizens will be notified.

Admin/Operations Assistant - Operations (Terminal Services KLIA - Facilities Management/Operations) (Sepang, 10, MY, MAS-105)

Job Description

POSITION GENERAL SUMMARY

To ensure the smooth and efficient operations of the respective area and to ensure that all facilities are serviceable and well maintained. To perform administration work as required

ESSENTIAL POSITION FUNCTIONS

To attend briefing.
To inspect and ensure all facilities at the work place are serviceable. To report immediately to Supervisor on faulty equipments and record details in the log-book.
Carry out regular inspections on all airports facilities in the MTB/CP/SAT and reports back to DE/Terminal Manager.
Monitor day to day activities in the Terminal Building such as filming, promotions etc.
Monitor the movement of the VVIP to unsure smooth flow and to assist when necessary.
Monitor the performance of the contractors and reports back to Terminal Manager on any irregularities found.
To assist customers who need assistant.
To coordinate with AOCC on the overall status of the airports.
To follow the directives from Terminal Manager on administration and operation matters from time to time.

Key Challenges

Ensure that the services provided are exceeding passenger expectation

Skills

Able to work in group, follow instructions, friendly and enjoy meeting people
Good proficiency in Bahasa Malaysia and English

Relevant Industries

Academic Level: Open to candidates with SPM / SPMV / STPM / STAM or Matriculation certificates.

Fields of Interest: While all backgrounds are welcome, those with basic knowledge in Transport/Logistics, Safety & Health, Environmental Management, or Contract Management will find the role highly relevant.

Language Proficiency: Ability to communicate clearly in Bahasa Malaysia and basic English to assist diverse airport customers.

Work Experience: Candidates with 2–3 years of experience in operations, facilities maintenance, or service-related fields (such as aviation, landscaping, or safety) are preferred.

Education

Sijil Pelajaran Malaysia with:
- Credit in Bahasa Melayu
- Passed in English
- Passed in Mathematics

Sijil Pelajaran Malaysia Vokasional:
- Credit in Bahasa Melayu (Code 1104)
- PNGKA: >2.5

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 21 May 2026.

Only the shortlisted citizens will be notified.