Chargeman (A4) - Engineering (Ground Equipment) MASB @ LGK (Langkawi, 02, MY, MSB-024)

Job Description

POSITION GENERAL SUMMARY

Assisting BO Chargeman ( For airport with HV) in term of responsibility to the overall electrical installation in term of how it being manned ; handled
and controlled. Responsible for the overall electrical installation (under BO Chargeman for airport with HV) in term of work and job handling by giving
writing instruction to person/workers under his control.

ESSENTIAL POSITION FUNCTIONS

Managing site operations of electrical equipment or systems as specification (LV System) with or without standby generator.
To carry out repair and maintenance job related to voltage electrical installation and testing; also executing maintenance and determining when and what kind of maintenance is needed.
Planning on tools and equipment needed to perform a job and equipment or systems rectification as per standard requirement.
Responsible for the installation of equipment; machines; wiring; or programs to meet specifications and to assist Technician during inspection and repair of underground cable.
Investigation and identifying essential information before adjusting actions in relation to others' actions.
Understanding written sentences and paragraphs in work related documents and correctly follow or direct a given rules in order to arrange things or actions in a certain order. The things or actions can include numbers; letters; words; pictures; procedures and requisitions for any electrical operations and maintenance.
Under certain condition; competence control shall be practices to other identified electrical personnel with clear writing instruction and job task that is within his knowledge and responsibility.
To carry out preventive maintenance inspection for AGL; HT and LV systems

Key Challenges

To make sure compliance with the standard and regulatory requirement.
Execution of tests to determine whether equipment, software, or procedures are operating as expected.
Propose problems solving and involvement in preparation of the incident report.

Skills

Hands-on skills in maintenance and operation of electrical installation and other airport Facilities
Possess updated knowledge in the latest technology and airport facilities
Experience in operations and maintenance of High Tension (HT) and Low Voltage (LV)
Working knowledge in Electrical Safety Regulation and Electrical Supply Act 1990

Relevant Industries

Certificate in with 1 year relevant working experience

Education

Lower Pressure / Tension Certificate (A4 category)
Registered with Suruhanjaya Tenaga & Multimedia

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 31 August 2026
Only shortlisted candidates will be notified.

Admin/Operations Assistant - Operations, MASB @ Ipoh (Ipoh, 08, MY, MSB-189)

Job Description

POSITION GENERAL SUMMARY

Assist in the monitoring of the operations territories and ensure compliance with all related documents and coordinate with all units to ensure operations of the airport run smoothly.

ESSENTIAL POSITION FUNCTIONS

Ensure that the airside operations is complying to Regulations; sarps; Procedures and Directives from the Regulator.
Assume administrative and operational control in absence of the Head Of Operation & Airport Manager.
To prepare reporting all complaints and submit necessary reports as required by HQ.
To assist that the contract management of cleaning services; grass cutting and landscaping are monitored and supervised accordingly.
Ensure the competency of all personnel of Operations Unit.
Promulgate information on aerodrome operational status such as temporary withdrawal of facilities; runway closure; work in progress; accident and incident and etc.
To assist Head Of Operation as technical operations advisor to the management in the formulation of policies; plans and procedures.
Attend meetings with government departments; airlines; aircraft operators; airport agencies and airport tenants to provide information on airport operations
To ensure that the services provided by third parties meet the standards set
As Secretary of Aerodrome Manual and meetings at airport i.e. Facilitation; passengers handling and coordination and Airside Safety Committee Meeting.
Assisting Head of Operation & Airport Manager during emergency situation
Assisting Head of Operation & Airport Manager in implementation of certification process i.e SMS; Aerodrome and QMS
To facilitate and coordinate the VIP/ VVIP/ CIP movement management
To prepare reporting management including monitoring of Operations Information System (OIS) and FLIRT.
To carry out directives given by Head Of Operation & Airport Manager
Assisting with the Toll Gate Review prior to submission for approval at the APC and Regional Procurement Committee levels.
Monitoring and aligning procedures within the SAP System related to the procurement process.
Serving as a centralized point of contact for all procurement-related processes.
Acting as the liaison for procurement issues and processes between MASB IPH and the HQ team.
Assisting with the Toll Gate Review prior to submission for approval at the APC and Regional Procurement Committee levels
Monitoring and aligning procedures within the SAP System related to the procurement process.
Serving as a centralized point of contact for all procurement-related processes.
Acting as the liaison for procurement issues and processes between MASB IPH and the HQ team.

Key Challenges

Complying to CAAM and ICAO requirements (SARP)
Fulfilling airlines’ requirement and demand.
Political factor/influences
Liaising with Gov’t agencies, stakeholders, pax and airport users.
Insufficient budget to maintain facilities
More facilities and equipment compared to Category D Airports.
More pax & aircraft movements compared to Category D Airports

Skills

Knowledge in maintenance and operation of airports facilities
Possess updated knowledge in the latest technology in airport facilities, world class maintenance management and project management
Knowledgeable of contract management i.e. Construction, legal and value engineering
Knowledgeable in local and international airside regulations and requirements
General knowledge of procurement process and procedures.

Relevant Industries

Minimum 1 year working experience

Education

SPM with Credit in Bahasa Malaysia and Pass in English and Mathematics

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 28 August 2026
Only shortlisted candidates will be notified.

Chargeman (B0) - Engineering (Ground Equipment) MASB @ BTU (Bintulu, 13, MY, MSB-138)

Job Description

POSITION GENERAL SUMMARY

Responsible to the overall electrical installation in term of how it being manned handled and controlled. Responsible for the overall electrical installation in term of work and job handling by giving writing instruction to person/workers under his control.

ESSENTIAL POSITION FUNCTIONS

Managing site operations of electrical equipment or systems as specification (HT and below inclusive standby generator).
Executing maintenance and determining when and what kind of maintenance is needed.
Planning on tools and equipment needed to perform a job and equipment or systems rectification as per standard requirement.
Supervise for the installation of equipment, machines, wiring, or programs to meet specifications.
Investigation and identifying essential information before adjusting actions in relation to others actions.
Understanding written sentences and paragraphs in work related documents and correctly follow or direct a given rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures and requisitions for any electrical operations and maintenance.
Under certain condition, competence control shall be practices to other identified electrical personnel with clear writing instruction and job task that is within his knowledge and responsibility.

Key Challenges

To achieve the KPI.
To make sure compliance with the standard and regulatory requirement.
Execution of tests to determine whether equipment, software, or procedures are operating as expected.
Proposal on problems solving and involvement in preparation of the incident report.

Skills

Hands-on skills in maintenance and operation of electrical installation and other airport facilities
Possess updated knowledge in the latest technology and airport facilities
Experience in operations and maintenance of High Tension (HT) and Low Voltage (LV) system
Working knowledge in Electrical Safety Regulation and Electrical Supply Act 1990

Relevant Industries

Certificate with relevant working experience in related field minimum 2 years

Education

High Pressure/ Tension Certificate in (B0 category) and registered with Suruhanjaya Tenaga & Multimedia

Additional Information

Commis - F&B Operations (MA Niaga) (Sepang, 10, MY, MAN-105)

Job Description

POSITION GENERAL SUMMARY

To support daily kitchen operations by assisting in food preparation, maintaining cleanliness, and ensuring food safety and quality standards are consistently met in accordance with company SOPs.

ESSENTIAL POSITION FUNCTIONS

Food Preparation & Production

Assist in basic food preparation tasks such as washing, cutting, marinating, and portioning ingredients.
Prepare food items according to standard recipes and instructions from senior kitchen staff.
Support cooking operations during service periods as directed.

Kitchen Hygiene & Safety

Maintain cleanliness of kitchen areas, workstations, utensils, and equipment at all times.
Follow food safety, hygiene, and personal grooming standards strictly.
Ensure proper storage of food items using FIFO and correct labeling procedures.
Handle cleaning chemicals and equipment safely in accordance with SOPs.

Quality Control

Report any quality issues, damaged ingredients, or equipment malfunction to the Demi Chef or Supervisor.

Inventory & Stock Handling

Assist in receiving and checking food supplies against delivery orders.
Store ingredients correctly to prevent spoilage and contamination.
Support stock rotation, stock count, and waste control activities.

Team Support & Operations

Follow instructions from Demi Chef and support smooth kitchen workflow.
Assist during peak hours, events, or high-volume operations.
Demonstrate teamwork and willingness to learn across different kitchen sections.

Compliance & SOP Adherence

Adhere to all kitchen SOPs, Halal requirements, and health and safety regulations.
Participate in training and briefings as required.

Other Responsibilities

Perform any other duties and projects as assigned by Management in support of F&B business objectives.

Key Challenges

Maintain high standards of health and safety, including personal hygiene
Able to gracefully receive constructive criticism as well as effectively carry out orders
Ensure food prepared meets quality, taste, and presentation standards before service.

Skills

Required skills; food preparations and detail-oriented skills
Able to prepare and serve meals out of kitchen environment
Knowledge of HACCP, Food and Safety Hygiene Procedures
Work well independently and part of a small team environment
Pleasant and presentable

Relevant Industries

Preferable at least minimum 2 to 3 years relevant working experience in food operations industry

Education

STPM/Certificate in Culinary Arts or SPM credit in Bahasa Melayu, pass in Mathematics and English

Additional Information

Senior Executive - IT (Infrastructure Services - Database Services) (Sepang, 10, MY, ITD-346)

Job Description

POSITION GENERAL SUMMARY

To lead and manage enterprise database operations, ensuring the availability, integrity, performance, security, and recoverability of database platforms supporting airport operational systems, enterprise applications, and critical business services. The role is responsible for database governance, operational excellence, disaster recovery readiness, performance optimization, and continuous improvement in accordance with approved standards and business requirements.

ESSENTIAL POSITION FUNCTIONS

Lead the administration, operation, and continuous improvement of enterprise database platforms and services.
Ensure database availability, performance, integrity, security, and recoverability in accordance with service level requirements.
Establish and maintain database operational standards, procedures, governance controls, and configuration management practices.
Lead database monitoring, incident management, problem management, root cause analysis, and service restoration activities.
Oversee database backup, recovery, restoration, replication, and disaster recovery readiness activities.
Manage database capacity planning, performance optimization, lifecycle management, and technology refresh initiatives.
Ensure compliance with database security controls, access management requirements, cybersecurity policies, and governance standards.
Coordinate database support activities for airport operational systems, enterprise applications, and critical business services.
Lead implementation of database upgrades, migrations, enhancements, and modernization initiatives.
Manage database-related vendors, OEMs, managed service providers, and technology partners to ensure service delivery and contractual compliance.
Maintain database documentation, operational records, governance artefacts, and technical standards.
Provide technical leadership, mentoring, and guidance to database team members.
Support database architecture reviews, technology evaluations, and enterprise transformation initiatives.
Provide database performance reporting, operational risk visibility, and management updates.
Drive continuous improvement initiatives to enhance database resilience, efficiency, performance, and service quality.

Key Challenges

Maintaining database availability, performance, integrity, and recoverability for mission-critical airport operational systems and enterprise applications.
Managing database growth, performance expectations, and capacity requirements across multiple environments.
Balancing operational support requirements, project implementation activities, and database modernization initiatives.
Ensuring compliance with cybersecurity, governance, audit, and regulatory requirements.
Managing database backup, recovery, disaster recovery readiness, and business continuity objectives.
Coordinating multiple database technologies, vendors, and operational priorities effectively.

Skills

Strong knowledge of enterprise database administration, performance management, backup and recovery, disaster recovery, and database security.
Experience managing enterprise database technologies such as Oracle, Microsoft SQL Server, PostgreSQL, MySQL, or equivalent.
Experience coordinating database maintenance, patching, migration, performance tuning, and recovery validation activities.
Familiarity with database governance, compliance requirements, audit readiness, and operational standards.
Ability to lead technical troubleshooting, root cause analysis, database recovery activities, and service restoration initiatives.
Good analytical, stakeholder management, reporting, communication, and technical coordination skills.
Professional certifications relating to Oracle, SQL Server, PostgreSQL, MySQL, or equivalent technologies will be an added advantage.
Willingness to support after-office hours activities, disaster recovery exercises, maintenance windows, and major incident response activities when required.

Education

External

Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Software Engineering, Database Administration, Network Engineering, Electrical Engineering, Electronics Engineering, or equivalent

Relevant Experience

External

Degree with minimum 2–4 years relevant experience in Cloud Operations, Infrastructure Operations, Database Administration, Datacenter Operations, System Administration, or Enterprise Hosting environments.
Experience coordinating technical activities, projects, or operational teams will be an added advantage.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 31 August 2026.

Only the shortlisted candidates will be notified.

Chargeman (B0) - Engineering (Ground Equipment) MASB @ Ipoh (Ipoh, 08, MY, MSB-181)

Job Description

POSITION GENERAL SUMMARY

ESSENTIAL POSITION FUNCTIONS

Managing site operations of electrical equipment or systems as specification (HT and below inclusive standby generator).
Executing maintenance and determining when and what kind of maintenance is needed.
Planning on tools and equipment needed to perform a job and equipment or systems rectification as per standard requirement.
Supervise for the installation of equipment, machines, wiring, or programs to meet specifications.
Investigation and identifying essential information before adjusting actions in relation to others actions.
Understanding written sentences and paragraphs in work related documents and correctly follow or direct a given rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures and requisitions for any electrical operations and maintenance.
Under certain condition, competence control shall be practices to other identified electrical personnel with clear writing instruction and job task that is within his knowledge and responsibility.

Key Challenges

To achieve the KPI.
To make sure compliance with the standard and regulatory requirement.
Execution of tests to determine whether equipment, software, or procedures are operating as expected.
Proposal on problems solving and involvement in preparation of the incident report.

Skills

Hands-on skills in maintenance and operation of electrical installation and other airport facilities
Possess updated knowledge in the latest technology and airport facilities
Experience in operations and maintenance of High Tension (HT) and Low Voltage (LV) system
Working knowledge in Electrical Safety Regulation and Electrical Supply Act 1990

Relevant Industries

Certificate with relevant working experience in related field

Education

High Pressure/ Tension Certificate in (B0 category) and registered with Suruhanjaya Tenaga & Multimedia

Additional Information

Executive Engineer - Engineering (Engineering Management - Engineering Control Centre) (Sepang, 10, MY, MAS-180)

Job Description

POSITION GENERAL SUMMARY

Monitor, control & command of Operation & Maintenance (O&M) engineering facilities for smooth airport operation for Engineering Control Centre (ECC2)

ESSENTIAL POSITION FUNCTIONS

Standard & Procedure Compliance
Ensure unit achievement on the objective In Integrated Management System (IMS): ISO 9001-2008(QMS), ISO 14001-2004(EMS), ISO 18001-2007(OHSAS) and ISO 27001-2013(ISMS)
Enforce and maintain unit compliance with ISO 9001-2008, ISO 14001-2004, ISO 18001-2007 and ISO 27001-2013 quality manual procedures and adhere with SAP systems.
Ensure unit compliance with latest ICAO, ACI, DCA, Malaysian Laws & Regulations, British & American Standard of practices and other relevant laws.
Ensure unit compliance with company procedures and Standard Operating Procedures (SOPs) for execution and completion of daily activities.

Analysis

Analyse breakdown report received by sub-ordinate, coordinate among respective unit, and follow up (major issue) and,
Analyse normality of chilled water supply/return and,
Observe power consumption(load) for KLIA and klia2.

Supporting Other Engineering Unit

Handle engineering work (contractor/support service) for engineering unit w/o centre (after office hour) or,
Liaise among Operation Control Centres on behalf of engineering unit (approval to proceed, gate closure) of planned maintenance activities.

Unit's report

Produce Daily Engineering Status/update at every end of shift with latest and correct engineering info

Major incident management

Monitor and update Top Management when major incident occur then prepare Preliminary Incident Report (PIR)

Crisis management

Lead whole engineering unit during crisis as per Airport Emergency Plan (AEP) procedure
Monitor and update Top Management as well as prepare chronology report

FEI & AM

Lead World Class Maintenance (WCM) project
Prepare as well as update progress then present Focus Equipment Improvement (FEI) project to committee
Enforce Autonomous Maintenance(AM)

Enforce for the application of 5S in the workplace (refer 5S handbook)
Maintain 5S among staffs

Floater

Analyse daily temperature reading, produce monthly graph and,
Produce Monthly SAP analysis for whole month reports/complaints and,
Analyse Outstanding (OSNO) SAP report to achieve IMS objective.
Cover/replace staff on duty at ECC1/ECC2 when required

Others

Attend meeting/site inspection/join maintenance activities (if required)
Provide guidance for executives and other sub-ordinates on the work planning execution and successful completion.
Planning and enforcement on utilization of manpower, Standard Operating Procedures (SOPs) and training syllabus for personnel competency and career development.

Key Challenges

Managing engineering facilities reports/complaints
Monitor the execution of O&M related plan and activities
Performance review of direct report staffs
Approval of leave application of direct report staffs

Skills

Fast Learner, computer literate & good listener

Education

Bachelor's Degree Electrical / Electronic / Civil / Mechanical registered with Board of Engineers Malaysia(BEM)
Preferably a Member of the Institute of Engineers Malaysia

Relevant Industries

Minimum 1 year working experience
CGPA of ≥ 3.0

Unique Requirement

Registered with BEM
Familiar with SAP system is an advantage

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 3 September 2026.

Only the shortlisted citizens will be notified

Admin/Operations Officer - Terminal Operations (Facilities Management/Operations) @ Terminal 1 (Sepang, 10, MY, MAS-069)

Job Description

POSITION GENERAL SUMMARY

To ensure smooth and efficient operations of terminal.

ESSENTIAL POSITION FUNCTIONS

Monitor the operations within and coordinate with related agencies and units; to ensure smooth flow of passengers.
Ensure all facilities are serviceable and well maintained. To take necessary actions on facilities that was reported faulty.
To manage/ coordinate/liaise with others agencies for any event/crisis/emergencies.
Supervise the performance of the Terminal Operations staffs that are under his/her jurisdictions.
Liaise with AODM; on the overall status of the airport.
To compile all report on operation and facilities.
Ensure compliances to IMS and other certifications requirement.
To attend meeting on behalf of Duty Executives / Terminal Manager during their absence.
Monitor and ensure that the management of the VIP rooms is carried out as per SOP and Courtesy and Care.
Monitor/manage the performance of the service contractors at the terminal and ensure that they performed as per contract agreement.
Handle all complaints or feedbacks in a professional manner.

Key Challenges

Ensure that the services provided are exceeding passenger expectation.
Ensure Terminal score high in ASQ elements that related to terminal functions.

Skills

Ability to work in group or individually
Able to coordinate with other agencies

Relevant Industries

1–3 years of working experience in airport terminal operations, passenger handling, customer service operations, facilities management, or contractor oversight.
Open to fresh Diploma graduates with CGPA > 2.80 demonstrating strong interpersonal communication, problem-solving abilities, and customer orientation.

Education

Diploma Holders ONLY.
Diploma in Airport Operations Management, Aviation Management, Hospitality/Tourism, Business Administration, Operations Management, or an equivalent field.
Minimum academic achievement: CGPA > 2.80.

Additional Information

Open to Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 3 September 2026.

Only the shortlisted applicants will be notified.

Admin/Operations Assistant - Administration (Fleet & Purchasing) MA SEPANG (Sepang, 10, MY, MAS-427)

Job Description

POSITION GENERAL SUMMARY

Assist to in general HR administration, Fleet management, ICT peripheral, Uniform, office facilities and asset management in order to ensure HR Operations services running smoothly and complied with audit requirement and practices

ESSENTIAL POSITION FUNCTIONS

Assist to in arranging, coordinating and monitoring for Parking Management AMC
Assist to in coordinating, arrangement and working closely with HR MAHB for staff uniform (except for AFRS & AVSEC) and Malaysia Airport Corporate Shirt
Assist to in updating for office equipment & facilities (operations) i.e. Mobile Facilities, furniture & fitting, Photostat Machine (Print/Fax/Scanning), Printer, TRS, Punch Clock, Punch Card etc.
Assist to in arranging, coordinating and monitoring for fleet management (operations):
- Shuttle & Driver movement
- Vehicle usage/requisition
- Vehicle compliance, maintenance & servicing i.e. Road Tax, Insurances, Inspection PUSPAKOM
- PETRONAS Smart pay card, Touch n Go card, vehicle log book, millage, fuel usage and etc
Assist to in workstation readiness as per staff eligibility i.e. PABX, Mobil phone, Laptop/Desktop, fax, internet connection and etc.
Assist to in updating MA (Sepang) phone directory

Key Challenges

Ensuring shuttle & driver movement are properly scheduled/arranged.
Ensuring preparation of staff uniform and Malaysia Airport corporate shirt are properly arranged and delivered within the stipulated period especially for new incoming staff.
Ensuring office facilities and equipment under his/her provision are available & keep update on the functionality to ensure no interruption in airport operations.
To satisfied and met with customer/stakeholder/staff satisfaction & expectation on the services that provided.

Skills

Computer literate preferably in Microsoft Office and Excel
Good knowledge in SAP
Good interpersonal and communication skills both in Malay and English

Relevant Industries

Preferred Background: Human Resource Administration, Business Administration, Office Management, Logistics/Fleet Operations, or General Administration.

Language Proficiency: Functional communication skills in Bahasa Melayu and English to handle daily administrative tasks, coordinate with internal stakeholders, handle vendor communications, and prepare basic operational reports.

Work Experience: Candidates with 1–2 years of hands-on experience in general office administration, fleet management, facilities support, asset tracking, or administrative HR operations are preferred. Fresh graduates with strong organizational skills and high administrative accuracy are also welcome to apply.

Job Requirements:

Proficient in basic Google Workspace / Microsoft Office applications (Sheets, Docs, and data tracking tools).
Strong organizational skills with high attention to detail for asset tracking, vehicle logs, and audit compliance documentation.
Willingness to perform hands-on operational support across office facilities and site coordination.

Education

Sijil Pelajaran Malaysia with:
- Credit in Bahasa Melayu
- Passed in English
- Passed in Mathematics

Sijil Pelajaran Malaysia Vokasional:
- Credit in Bahasa Melayu (Code 1104)
- PNGKA: >2.5

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 2 September 2026.

Only the shortlisted applicants will be notified.

Admin/Operations Assistant - Cargo Management (Billing) (Sepang, 10, MY, MAS-462)

Job Description

POSITION GENERAL SUMMARY

To perform the functions which are related to FCZ /DFTZ finance, billing, and credit control.

ESSENTIAL POSITION FUNCTIONS

To assist Executive and Officer in Credit Control Management process.
To assist finance in creating/updating new/existing customer account detail (company name, address, account number, etc)
To create sales order through SAP system from eFCZ system.
Responsible to collect, print, sort and post all bills issued by Finance Department to customer and compiling the supporting billing documents from eFCZ billing
Checking inquiry by customers (credit/debit note and dispute bills).
To update total bills and collection on monthly basis
Responsible to update & submit payment from customer to Finance Division
To perform other task as and when directed by superiors.

Key Challenges

To ensure the compliance of service standard in issuance of bills and credit control management.

Skills

A self-starter with strong interpersonal skills who can communicate effectively in a multi-cultural environment
A team player who can build positive relations at all levels.
Customer Service Oriented

Relevant Industries

Experience:
- Prior working experience in a Free Commercial Zone (FCZ), Freight Forwarding, Logistics, or Warehouse Administration is highly preferred / an advantage.
- Practical exposure to billing processes, data entry, or credit control administration.

Skills & Competencies:
- Computer literate (proficient in Microsoft Office – Word, PowerPoint, & Excel).
- Good numerical accuracy, strong attention to detail, and willingness to learn operational systems (SAP, eFCZ).

Education

Sijil Pelajaran Malaysia with:
- Credit in Bahasa Melayu
- Passed in English
- Passed in Mathematics

Sijil Pelajaran Malaysia Vokasional:
- Credit in Bahasa Melayu (Code 1104)
- PNGKA: >2.5

Notes: Please attach your SPM or SVM Certificates

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 3 September 2026.

Only the shortlisted applicants will be notified.

Admin/Operations Assistant - Cargo Management (Enforcement) (Sepang, 10, MY, MAS-497)

Job Description

POSITION GENERAL SUMMARY

To assist in managing all aspects of free zone operations and activities pertaining to the enforcement of security/safety matters and other FCZ/DFTZ operations.

ESSENTIAL POSITION FUNCTIONS

To perform patrolling in FCZ/DFTZ area
To check and ensure all FCZ /DFTZ facilities related to security and safety is in good condition
To ensure all stakeholders comply with rules & regulations as stipulated in Free Zones Act 1990 & Free Zones Regulations 1991
To respond on all incident control and complaint in FCZ/DFTZ reported by internal or external stakeholders namely Terminal Operators, Forwarding Agent, and Customs, etc.
To update and maintain all records pertaining to enforcement and safety activities
To perform other task as and when directed by superiors.

Key Challenges

To respond to any issue arises from operational activities and escalate it to immediate superior
High quality of deliverables and works required especially when involved external stakeholders

Skills

A Computer literate (especially in Microsoft Office - Word, PowerPoint, & Excel)
A self-starter with strong interpersonal skills who can communicate effectively in a multi-cultural environment
A team player who can build positive relations at all levels.
Customer Service Oriented

Relevant Industries

Internal

Having working experience in Free Commercial Zone would be an advantage

Relevant Industries

Qualifications:
- Male candidates only (due to site patrolling and operational field requirements).
- Driving License: Possess a valid Class D driving license.

Skills & Competencies:
- Computer literate (proficient in Microsoft Office – Word, PowerPoint, & Excel).

Education

Sijil Pelajaran Malaysia with:
- Credit in Bahasa Melayu
- Passed in English
- Passed in Mathematics

Sijil Pelajaran Malaysia Vokasional:
- Credit in Bahasa Melayu (Code 1104)
- PNGKA: >2.5

Notes: Please attach your SPM or SVM Certificates

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 3 September 2026.

Only the shortlisted applicants will be notified.

Admin/Operations Assistant - Cargo Management (Licensing) (Sepang, 10, MY, MAS-499)

Job Description

POSITION GENERAL SUMMARY

To manage all aspects of Free Zones operations and activities pertain to operations and manifest balancing.

ESSENTIAL POSITION FUNCTIONS

To assist Operations Executive to ensure all manifest balancing tasks is running smoothly.
To compile on cargo statistic.
To assist Operations Executive in conducting training for forwarding agents
To handle and manage correspondence related to free zone operation.
Responsible as a Safety, Health, Enviromental (SHE) Secretariat & Representative for FCZ /DFTZ.
To responsible on incident control and customer complaintmatters.
To prepare performance report and summary for FCZ /DFTZ Management’s Review for FCZ Operations & SHE.
To coordinate meeting with internal or external stakeholders namely Terminal Operators, Forwarding Agent, Customs, and IT Divisions.
To operate FCZ Operations’ budget prior submission to FCZ /DFTZ Administration
To perform other task as and when directed by superiors

Key Challenges

To respond to any issue arises from operational activities and escalate it to immediate superior
High quality of deliverables and works required especially when involved external stakeholders

Skills

Relevant Industries

Experience:
- Working experience in logistics operations, cargo data reconciliation, freight forwarding administration, or free zone compliance.
- Having working experience in Free Commercial Zone (FCZ) would be an advantage.

Qualifications & Skills:
- Computer Skills: Computer literate (especially in Microsoft Office – Word, Powerpoint, & Excel).

Education

Sijil Pelajaran Malaysia with:
- Credit in Bahasa Melayu
- Passed in English
- Passed in Mathematics

Sijil Pelajaran Malaysia Vokasional:
- Credit in Bahasa Melayu (Code 1104)
- PNGKA: >2.5

Notes: Please attach your SPM or SVM Certificates

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 3 September 2026.

Only the shortlisted applicants will be notified.

Admin/Operations Assistant - Landside Operations (Operations) (Sepang, 10, MY, MAS-100)

Job Description

POSITION SUMMARY

Support the day-to-day execution of Landside Operations through routine monitoring, inspection, data recording and operational assistance to ensure safe, orderly and efficient operations across landside facilities at KLIA.

Perform ground duties in accordance with established procedures and instructions, promptly report abnormal conditions or operational issues, and provide accurate information to support the Officer and Executive in managing landside operations.

ESSENTIAL POSITION FUNCTIONS

1) Monitoring & Inspection

Conduct routine patrols and inspections of kerbsides, roadways, pedestrian areas and other landside operational areas in accordance with prescribed procedures and checklists.
Observe and identify unsafe conditions, traffic obstruction, infrastructure defects, service deficiencies and other operational irregularities.
Promptly report abnormal or critical findings to the Officer, Executive and/or AOCC as instructed.
Monitor traffic conditions and vehicle activities within designated operational areas.
Assist in monitoring compliance with applicable landside operational requirements.

2) Documentation & Data

Complete inspection checklists, operational records and other prescribed documentation accurately and promptly.
Assist Officer in performing data entry into designated systems, spreadsheets or applications.
Record observations and ground conditions accurately to support operational follow-up and reporting.
Maintain proper documentation and records for operational, audit and performance-monitoring purposes.

3) Operational & Site Support

Provide ground support during traffic congestion, peak-hour operations, special movements, events and other operational requirements.
Assist in traffic management and enforcement activities carried out by Landside Operations.
Assist the Officer and Executive in conducting site checks and following up on operational matters.
Provide basic assistance in coordinating ground activities involving contractors, operators, service providers and other stakeholders.
Monitor assigned operational areas and immediately report situations requiring further intervention.

4) Incident Support

Provide ground assistance during traffic congestion, accidents, illegal parking, vehicle breakdowns, infrastructure defects, complaints and other landside incidents.
Gather and relay accurate factual information from the site to the Officer, Executive or AOCC.
Assist in implementing immediate operational measures as instructed by the Officer or Executive.
Support crowd and traffic control activities where required.

5) Compliance & Service

Perform duties in accordance with airport policies, Standard Operating Procedures, safety requirements and applicable operational instructions.
Assist in monitoring compliance by airport users, operators, contractors and service providers within designated landside areas.
Maintain professional conduct when dealing with passengers, airport users and stakeholders.
Highlight recurring ground issues or observations to the Officer or Executive for further assessment.

6) Others
Perform any other duties as directed by the superior or Head of Unit within the scope of Landside Operations.

Key Challenges

Working in a dynamic and high-traffic airport environment with rapidly changing operational conditions.
Performing extensive outdoor patrol and inspection duties across a large operational area.
Responding promptly to traffic congestion, incidents and other ground operational issues.
Maintaining accurate records and reporting while performing operational duties.
Dealing professionally with airport users and various stakeholders in challenging situations.
Working effectively on rotating shift schedules, including nights, weekends and public holidays.

Working Relationship

Working relationships include, but are not limited to, the following:

WHO	FROM	PURPOSE
Internal Stakeholders	Relevant departments and operational units including AOCC, ECC, SOC and other relevant units	Operational coordination, reporting and ground support
Government Officials	Relevant government agencies including PDRM, JPJ, MPS, JPS, JKR and other authorities	Operational support and coordination as directed
Other External Stakeholders	Vendors, tenants, concessionaires, contractors, operators, airport guests and other airport users	Operational coordination, monitoring and assistance

Skills

Good situational awareness and ability to observe ground conditions.
Ability to follow operational procedures and instructions accurately.
Ability to gather and report clear factual information.
Basic communication and coordination skills.
Good attention to detail in inspection, documentation and data entry.
Basic computer literacy, including Google Workspace applications such as Sheets, Docs and Slides.
Ability to remain professional and composed when dealing with airport users and operational incidents.
Physically able to perform outdoor patrol and inspection duties for extended periods.
Possess a valid driving licence and be comfortable operating a 4WD vehicle where required.

Relevant Industries

Preferred Background: Airport Operations, Traffic Management, Facility Management, Ground Logistics, Security Operations, or General Operations.

Language Proficiency: Functional communication skills in Bahasa Melayu and English to conduct site patrols, report operational incidents, interact professionally with airport users, and complete basic records or digital forms.

Work Experience: Candidates with 1–2 years of experience or exposure in Airport Operations, Facility Management, Hospitality, Transportation, Customer Service, Security Operations, or other similar operational environments are encouraged to apply. Fresh candidates who demonstrate good communication skills, a willingness to learn, and suitability for operational and shift duties may also be considered.

Job Requirements:

Must hold a valid driving license (comfort/experience driving 4WD vehicles in operational areas is preferred).
Must be willing to work on rotating shifts, including nights, weekends, and public holidays.
Must be willing and physically able to perform outdoor operational duties, patrols, and site inspections for extended periods.

Education

Sijil Pelajaran Malaysia with:
- Credit in Bahasa Melayu
- Passed in English
- Passed in Mathematics

Sijil Pelajaran Malaysia Vokasional:
- Credit in Bahasa Melayu (Code 1104)
- PNGKA: >2.5

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 2 September 2026.

Only the shortlisted applicants will be notified.