Job Description

POSITION GENERAL SUMMARY

To manage all aspects of Free Zones operations and activities pertain to operations and manifest balancing.

ESSENTIAL POSITION FUNCTIONS

• To assist Operations Executive to ensure all manifest balancing tasks is running smoothly.
• To compile on cargo statistic.
• To assist Operations Executive in conducting training for forwarding agents 
• To handle and manage correspondence related to free zone operation.
• Responsible as a Safety, Health, Enviromental (SHE) Secretariat & Representative for FCZ /DFTZ.
• To responsible on  incident control and customer complaintmatters.
• To prepare performance report and summary for FCZ /DFTZ Management’s Review for FCZ Operations & SHE.
• To coordinate meeting with internal or external stakeholders namely Terminal Operators, Forwarding Agent, Customs, and IT Divisions.
• To operate FCZ Operations’ budget prior submission to FCZ /DFTZ Administration
• To perform other task as and when directed by superiors
   

Key Challenges

• To respond to any issue arises from operational activities and escalate it to immediate superior
• High quality of deliverables and works required especially when involved external stakeholders      
   

Skills

Relevant Industries

• Experience:
  • Working experience in logistics operations, cargo data reconciliation, freight forwarding administration, or free zone compliance.
  • Having working experience in Free Commercial Zone (FCZ) would be an advantage.

• Qualifications & Skills:    
  • Computer Skills: Computer literate (especially in Microsoft Office – Word, Powerpoint, & Excel).

Education

• Sijil Pelajaran Malaysia with:
  • Credit in Bahasa Melayu
  • Passed in English
  • Passed in Mathematics

OR

• Sijil Pelajaran Malaysia Vokasional:
  • Credit in Bahasa Melayu (Code 1104)
  • PNGKA: >2.5

Notes: Please attach your SPM or SVM Certificates

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 7 August 2026.

Only the shortlisted applicants will be notified.