Job Description

POSITION GENERAL SUMMARY

To  track and monitor the Implementation of  A-CDM day to day operations.        

ESSENTIAL POSITION FUNCTIONS

• As the Subject Matter Expert in order to track and monitor the Implementation of Airside ACDM in the day to day operations of Airport Turn Around Process.

• To track and monitor real time performance of overall ACDM process  to ensure the smooth running of KUL ACDM

• To advise and propose on the solution for all the problems/issues occur related to KUL ACDM 

• To ensure the optimization of resources by analyzing the real time, predictive and historical information (i.e gates and bays utilisation, manpower resources etc)

• To track, monitor and report the operations of KUL ACDM during adverse conditions and Fallback Conditions including Triggering events, tasks and Procedure involve when converting from an airport operating in A-CDM to a non-ACDM Operation mode. 

• To coordinate and communicate with all internal and external stakeholders involved in KUL ACDM (i.e CAAM, Airlines, GH,MET, Flight Ops, Engineering etc) as to avoid any disruption and collaboratively in the day-to-day operations.

• Analyze information and data gathered from the system and feedback from stakeholder for improvement of KUL ACDM 

• To monitor and ensure KUL ACDM  data quality in terms of accuracy, timeliness, reliability, stability and predictability.

Strategy & Planning

• Identifying and obtaining support and advice required for the management, planning and control of programme / project
• Evaluate and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

Operational (Monitoring & Control)

• Ensuring the delivery of the services from business plan / programme / project is to the appropriate level of quality, on time and within budget
• Monitor and report project / programme progress , budgeted expenses and coordinate issues resolution
• Managing and coordinating the staff and contractors, daily operations,  projects and programs

Stakeholder Management & Communication

• Conducting a programme / project evaluation review to gather lessons learnt
• Ensures there is prompt and effective communication both internally and externally to keep all relevant stakeholders informed

People Management

• Demonstrate an employee-oriented company culture that emphasizes quality, continuous improvement and high performance.
• Planning, monitoring and directing the work of a group of individuals and ensure corrective action  are taken when necessary

Key Challenges

• Ensure the willingness of ACDM partners to share information and use the shared information, resulting in better informed decisions and increase the efficiency of airports and the on-time-performance of ground operations.
• Inadequate & delay data form other units in preparing reports.
• Ensuring teamwork oriented and accountable workforce identity among AOCC staff. 
• Driving the department overall performance to ensure it is heading towards the company's objective/goals       

Skills

• Working knowledge of aviation industry, aircraft technology, airport operations /development, aviation regulations, certifications (Environment, Safety & Quality), air traffic control, airport operations, airport technical, safety and security.
• Have sense of Leadership, Good in Command.
• Able to execute directive based on operations requirements and procedures.
• Able to work under minimum supervision, able to work under pressure, have good team work, good in customer service, computer literate, good in report writing.
• Well verse in all matters related to the airport business   

Education

• Bachelor’s Degree preferably in Airport Management or Aviation Management or equivalent with CGPA of ≥ 3.0 

Relevant Industries

• Bachelor’s Degree with 1 year relevant working experience in Supervisory role.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 4 November 2026.

Only the shortlisted citizens will be notified