Manager - Commercial (Business Development & Strategy - klia2)

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Date: 2 Aug 2025

Location: Sepang, 10, MY, 63000

Company: Malaysia Airports Holdings Berhad

Job Description

POSITION GENERAL SUMMARY

  • Development of the commercial master plan for airport, mainly revolving on the commercial concept and model of a particular airport. The activities will include thinking, planning and research with the purpose of introducing the latest business concept and ideas and translating it into a feasibility study. This study will be evaluated, verified and validated before presentation to the senior management for endorsement and authorization for implementation. 

 

ESSENTIAL POSITION FUNCTIONS

  • To assist senior manager to prepare and obtain the necessary approval from various committee on business concepts - BPC, MPC, CCM, SPC, EXCO
  • To organize and supervise Implementation of commercial master plan activities (RESET) at MA (S).                            
  •  Ensure maximization of commercial revenue through RESET at International Airport and Mini Reset at Domestic Airport.
  • To assist senior manager on RESET Concept delivery in accordance to strategies comprising
  • Financial monitoring (Variance reporting)
  • To assist senior manager on Build product / brand offering for core business that meets customer needs and expectation and enhancing customer experience
  • To assist senior manager to achieve optimum product categorization to yield maximum financial performance, enhance value proposition and elevate customer experience (Pax Fronting of Retail, F&B and Services and BOH - Storage and Office / Advertising / Car Park / Ancillary Revenues ie Casual Leasing & Promotion)
  • To assist senior manager to develop and/or manage any other responsibilities /duties as required to improve the overall commercial business performance based on planning (Airport Business Modelling and Feasibility Study - Engage consultants, Development Conference / Meetings, Value management and site visits)
  • To assist senior manager to Identify and build strategic relationship with new brands and/or business partners for long term partnership and business sustainability
  • To assist senior manager, to drive commercial procurement policies and procedures for effective and efficient process to the business model.
  • To assist senior manager to maximize commercial activities by diversifying businesses and resources - Financial Modelling for local and international projects
  • To assist senior manager on Bumiputera Program - Planning of usage space, determine KLIA, creating alliance via MITI, TERAJU , INSKEN.
  • To assist senior manager on monitoring contract expiry and preparation of management paper for contract renewal/extension 

Key Challenges

Skills

Education

External

  • Degree Certificate preferably with specialization in Business Administration / Marketing / Retail Management / Commercial Management (Master Degree would be an added advantage)

Relevant Industries

External

  • Degree with minimum 5 years relevant experience.


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