Job Description

POSITION GENERAL SUMMARY

Oversee daily airports operations in ensuring adherence to SOPs and regulatory standard, liaise with regulatory bodies and managing relationship with stakeholders

ESSENTIAL POSITION FUNCTIONS

1. Liaise with the regulatory body and other agencies on matters concerning the daily airport operations including the dissemination of information as required by the regulatory body.
2. Compile, analyze and prepare reports for the management on the periodic basis for Airport Status Report, and monthly Complaint report of all airports.
3. Assist in overall operations activities at airports, provide remedial measures to problems and crises, monitor crisis management plans, protocols for the company in terms of airport operations including issues/ complaint from customers’ forum (RST/FACILITATION MEETING/ASM/HIRARC/ALOSP), analyze report of accident, incident and bird strikes
4. Monitor the application and implementation of the approved operating budget for operation division.
5. Ensure all airports submit the passenger handling coordination report, AFRS and AVSEC monthly report, and coordinate with other units for action.
6. Ensure the implementation of SOP at the airports/SOP development and enhancement based on current airports operations needs and requirements
7. Assist in coordinating and facilitating the aerodrome and SMS certification, also with the airlines, aircraft operators, ground handlers and airports’ stakeholders.
8. Provide guidance, assist and monitor Day-to-day operational activities at 21 Airports and 18 Stolport to ensure compliance with the standards and Recommended Practices (SARP’s) and monitor daily Airport Status Reports.
9.  Assist in providing inputs for airport development pertaining on operations.
10.  Airlines, aircraft operators and stakeholders' relations. Airline’s relation related with airport operations issue
11.  AFRS and AVSEC Liaison (MOU RELA/Bomba Bantuan/Airport Security Matters)
12.  Wildlife data management

Key Challenges

Skills

• Posses Good Communication, interpersonal and consultative skill
• Good Supervisory skill
• Ability to analyze data and provide related recommendation
• Good in written and spoken of Bahasa Malaysia and English, and must be computer literate.
• Customer service oriented with pleasant personality.
• Able to work independently with minimum supervision.

Relevant Industries

• Degree with CGPA > 3.0 and minimum 3 years relevant experience 

Education

External

• Degree in any discipline, preferably in Airport Operations Management

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 28 January 2025
Only shortlisted candidates will be notified.