Job Description

Position General Summary

Coordinate the allocation of slots to all airlines in a neutral and transparent way in accordance with Worldwide Slot Guidelines (WSG) and Standard Schedules Information Manual (SSIM) Chapter 6.

Essential Position Functions

• Liaise with airlines, ground handlers and other related units in solving slot coordination issues at working level.
• Coordinate slots and facilitate for Level 1,2&3 airports.
• Perform coordination and facilitation processes in accordance with Calendar of Coordination Activities, which available at www.iata.org/wsg for each season.
• Make available to all airlines operating or planning to operate on the information on coordination parameter for the next season, for all constrained components of an airport infrastructure.
• Analyze actual utilization of declared capacity and how full or close to full the airport is on a typical busy week of the most recent season.
• Provide each airlines with the details of their historic slots at Level 1,2&3 airports as a Slot Historical List (SHL) message.
• Inform each airline of the results of Initial Coordination by Slot Allocation List (SAL) message accordingly, based on stated deadline.
• Ensure compliances of any slot request or query within three (3) working days.
• Decide which slots in the upcoming season to which each airlines operator has historical precedence, as per the initial coordination process..
• Invite operators to apply for slots in the next scheduling season by the initial submission deadline.
• Offer a slot series to an operator who has historical precedence over the series, provided conditions outlined in the company’s policies are met.
• Assess applications and receive advice from stakeholders about the likely effect of an allocation on the operational efficiency of the capacity of the airport.
• Hold regular meetings with the airport operator to discuss any changes to the airport that may impact capacity.
• Following IATA Slot Conference, confirm all allocations and finalize a waiting list for slots.
• Update slot allocations and baseline the slots allocated on the Historic Baseline Date.
• Assess operators according to the ‘use it or lose it’ test at the end of each scheduling season.
• Assess applications for ad hoc slots between the operating hours, and offer slots where appropriate.
• Assess applications for ad hoc slots outside the operating hours, and offer slots where appropriate.
• Liaise with IT technical personnel in solving problems that affecting the stability of SCORE system.
• Responsible to ensure company policies and regulations are strictly followed.
• Attend meetings as and when required by the Manager of NSCM.
• Report to Senior Executive with regards to all operational issues.

Key Challenges

• To act in an independent, non-discriminatory and transparent manner to all airline operators.
• To ensure the slots allocated are within parameters set for each particular airport.
• To respond all SCR, SMA and SAQ within 3 working days.
• To meet all deadlines set in IATA Calendar of Coordination Activities.

Skills

• Good leadership skills with pleasant personality.
• Work confidently within a group and results oriented.
• Must have strong interpersonal and communication skills.
• Adapt successfully to changing situations and environments.
• Able to act on initiative, identify opportunities and proactive in putting forward ideas and solutions.
• Determination to get things done. Make things happen & constantly looking for better ways of doing things.
• Proficient in English and Bahasa Malaysia.
• Computer literate.

Unique Requirement

• IATA Certificate of Airport Slots and Coordination  

Education

• Bachelor’s Degree preferably in Airport Management or Aviation Management or equivalent with CGPA of ≥ 3.0

Relevant Industries

• Bachelor’s Degree with 1 year relevant working experience in Aviation/airport/airline operational.
• Good knowledge in all aspect of Airport Operations and familiar with IATA Worldwide Slot Guidelines.

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 21 August 2026.

Only the shortlisted candidates will be notified.